How to change phone without losing any of your WhatsApp messages or groups

How to change phone without losing any of your WhatsApp messages or groups

  • You can switch from iPhone to Android or Android to iPhone without losing your WhatsApp messages.
  • To transfer WhatsApp messages from iPhone to Android, you need a cable.
  • With the Move to iOS app, you can move WhatsApp from your Android to an iPhone.

WhatsApp is the most popular messaging app in the world. But it’s pretty strict to only let you use it on one phone at a time – and if you ever change phones, you risk losing all your messages.

Fortunately, WhatsApp lets you keep your messages and groups even when you switch phones. It just requires a little extra work.

How to switch from iPhone to Android without losing WhatsApp

To move WhatsApp messages from an iPhone to an Android, you need to connect both devices with one Lightning-to-USB-C cable. And the exact steps also differ depending on the type of Android phone you have.

If you have a Google Pixel

1. Open WhatsApp on your iPhone and tap settings in the lower right corner.

2. Tap Chattingand then Move chats to Android.

The alternative

Go through the “Move chats to Android” process.

WhatsApp; William Antonelli / Insider


3. Tap Start and let the app save all your chats. If you have a lot of messages or a slow internet connection, it may take a few minutes.

4. Start configuring your Pixel phone. When asked if you want to copy over your apps and settings, select Copy and then connect the two devices with your cable. You have to press Trust also on iPhone.

5. Continue going through the Pixel configuration to connect all your accounts. Let everything be copied and when you are asked what you want to keep, make sure that Appar is choosen.

6. At some point in the process, a QR code with the title Upload WhatsApp chats should appear. Scan it with your iPhone and press Start when WhatsApp opens.

A QR code with the title

Scan the QR code with your iPhone.

Google


7. Disconnect the cable when prompted to do so.

8. Log in to WhatsApp on your Android device with the same phone number you had before.

If you have a Samsung phone

1. Open WhatsApp on your iPhone and tap settings in the lower right corner.

2. Tap Chattingand then Move chats to Android.

3. Tap Start and let the app save all your chats. If you have a lot of messages or a slow internet connection, it may take a few minutes.

4. Turn on your Samsung phone and start configuring it. When the Smart-Switch app asks if you want to transfer your data from an iPhone, confirm that you do so and connect the phones with your cable.

5. Select all the apps and data you want to transfer. Ensure WhatsApp is choosen.

6. At some point, a QR code with the title Upload WhatsApp chats should appear. Scan it with your iPhone and press Start.

7. Once everything has been transferred, complete the configuration of the Samsung phone and then log in to WhatsApp with the same phone number you had on the iPhone.

8. When prompted, press Import.

You should now have all your WhatsApp messages on the new Android phone.

If you have an Android phone that is not a Samsung or Pixel, there is no way to transfer iPhone WhatsApp messages.

How to switch from Android to iPhone without losing WhatsApp

For a long time, you could only go from iPhone to Android – not the other way around. But a new update makes it possible to move your WhatsApp messages from an Android to an iPhone.

1. Ensure you have backed up your WhatsApp messages to your Android.

2. Download the Move to iOS app on your Android from the Play Store and then open it.

3. Go through the settings on your new iPhone until you come to a page with the title Apps and data. On this page, press Move data from Android.

4. A code will be displayed on your iPhone screen. Enter it in the Move to iOS app and let the two phones sync.

5. On Transfer data screen, make sure that WhatsApp is choosen.

A page in the Move to iOS app that allows the user to choose which data they want to transfer.

Uncheck WhatsApp.

Apple


6. Follow the instructions to get WhatsApp data transferred to iPhone. It will notify you when the transfer is complete.

7. Complete the configuration of your iPhone, and then download WhatsApp from the App Store.

8. Open WhatsApp on your iPhone and log in to the same phone number you used before. Tap Start when prompted.

How to move WhatsApp messages from iPhone to iPhone or Android to Android

Switching from one phone to another of the same type (iPhone or Android) is a simpler process.

1. Open WhatsApp on your original device and press settingsthen Chatand then Chat backup.

2. Save a backup of all your WhatsApp messages. If you use an iPhone, they will be saved in your iCloud account; if you use an Android, they are saved in your Google account.

The screen

Save your chats to iCloud or Google.

WhatsApp; William Antonelli / Insider


3. Set up your new device and sign in to the same iCloud or Google account you saved WhatsApp to.

4. Download WhatsApp again and log in to the same phone number you used before. On the question, choose to restore your messages from the backup.

The menus that allow a user to restore their WhatsApp backups in the Android app.

Save your chats to iCloud or Google.

WhatsApp; William Antonelli / Insider



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