Apple is investigating user reports that iPad Mini 6 may stop charging after being updated to iPadOS 15.5, according to a memo sent to service providers and received by MacRumors.

ipad mini 2021 youtube
In the message sent to authorized service providers, Apple said that they are aware that some users may report that the latest ‌iPad mini‌ can not be loaded after updating to iPadOS 15.5. Apple recommends that service providers and resellers inform customers to restart the device as a temporary measure while the investigation is ongoing.

Crucially, Apple explicitly notes that a hardware replacement of iPad or its battery will not solve the problem, which confirms that it’s just a software problem. Apple is currently beta testing iPadOS 15.6, which may resolve the issue when it is released to the public.

Several ‌iPad mini‌ 6 owners have reported charging issues after updating to the latest iPadOS update on MacRumors and Apple Support Forum (1, 2, 3, 4).

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