An Irish healthcare consulting and outsourcing company has announced plans to provide 280 jobs in Tralee, Co Kerry.
RelateCare was established in 2013 and already has 1,400 employees in Ireland and the USA.
The business handles back office functions for hospitals and healthcare facilities.
It provides contact centers, telecommunications healthcare and patient scheduling, with clients based in Ireland and the United States.
Headquartered in Waterford, RelateCare is supported by Enterprise Ireland and has expanded rapidly since its inception nine years ago.
It had five employees when it started. Today it has 1,400, of which 500 have been added in the last 12 months alone.
The company now has American hubs in Cleveland, Ohio, and at Little Rock in Arkansas.
Today it is announced that a hub has been established at Kerry Technology Park on the campus of Munster Technological University in Tralee.
The first 30 employees have already been hired and recruitment of another 250 is in progress.
RelateCare says the hub in Tralee will have hybrid work arrangements, with the flexibility for employees to work from home.
At an event in Tralee, Taoiseach described the job advertisement as another important milestone in RelateCare’s journey.
“Today’s announcement and the jobs that will accompany it are also clear evidence of RelateCare’s commitment to Tralee, the strength of the regional economy and the breadth of talent on offer here,” said Micheál Martin.
RelateCare Group’s CEO, Conor O’Byrne, said that today’s announcement came in a very exciting time of growth and customer expansion for the company.
“The global pandemic has changed the way organizations communicate with patients and increased the need for virtual engagement,” O’Byrne said. “In an era of unmatched demand for healthcare services, we are incredibly proud to create these new opportunities as part of our ongoing growth and increasingly crucial role in supporting so many healthcare organizations, at home in Ireland and abroad. “
He promised that RelateCare’s footprint would continue to expand in the region in the coming years.
Enterprise Ireland CEO Leo Clancy described RelateCare as an excellent Irish company that has a positive impact globally.
“The company was founded just eight years ago and has become a significant employer in Waterford and the opening of its new facility in Tralee is very positive news for the city and the South West region,” he said. “Enterprise Ireland has worked closely with the company since its inception, and we are proud to support RelateCare with its ambitious expansion plans announced today that will create 280 new high-value jobs in Tralee.”
Tralee Chamber Alliance CEO Colette O’Connor said she looked forward to supporting RelateCare when the company launches in Tralee.
“I was particularly pleased to see the Irish-speaking scheme with the intention of recruiting some roles from the Corca Dhuibne area of West Kerry,” she said. “The Irish language is often overlooked, so at this point it is another positive.”
O’Connor said former Chamber Alliance chief Ken Tobin and his business partner Tom O’Leary at HQ Kerry were instrumental in getting this company to Tralee.
“This is a fantastic display of confidence in Tralee as a place for investment and innovation and we look forward to further announcements in the not too distant future,” said O’Connor.
RelateCare started as a joint venture between Rigneydolphin and the leading US healthcare institution Cleveland Clinic in 2013. The company says that the combination of a first-class technological infrastructure and a highly trained staff enables RelateCare to deliver an exceptional experience to patients worldwide.
In addition to expanding its workforce, RelateCare continues to invest in its technical infrastructure, which promotes innovation and convenience for patients and clients with whom it collaborates.
The Group has seen rapid growth over the past 18 months, with its administrative and clinical solutions supporting health systems in both Ireland and the United States.
RelateCare client partners include Cleveland Clinic, Stanford Children’s Health, Beth Israel Lahey Health, Duke Health and, in Ireland, the Health Service Executive.
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